đź“ť What to Expect After Your Purchase
We understand that making a significant business investment online can feel unfamiliar at first. That’s why we’ve created a clear post-purchase process to guide you every step of the way.
Step 1: Order Confirmation
Immediately after completing your purchase, you will receive an email confirming that we’ve received your order. This serves as your official receipt and marks the start of our collaboration.
Step 2: Next Steps Email
Shortly after your confirmation, you’ll receive a second email outlining the specific next steps for your chosen package. This message will include key details, access requirements, and timelines to help you prepare for a smooth onboarding experience.
Step 3: Access & Information Collection
Depending on the type of package you’ve purchased, you will be asked to provide different types of information:
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E-Commerce Packages
You will receive a list of platforms, programs, and services that our team will need access to during the engagement period. This allows us to begin optimization and implementation efficiently. -
Social Media Packages
You will receive a list of social media platforms and analytics tools from which we will need you to gather data. This information helps us tailor strategies to your brand’s current performance and growth goals.
All packages include a Business Questionnaire—a comprehensive intake form designed to help us understand your business structure, goals, and unique challenges. Think of it as a diagnostic tool for the health and growth of your brand. The more complete and honest your responses, the more precisely we can tailor our strategies to support you.
Step 4: Consultation Scheduling (If Applicable)
If your package includes consultation time, you’ll receive a link to our scheduling platform to book a session at your convenience.
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All initial consultations are scheduled within two weeks of purchase, ensuring a prompt start to your engagement.
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All calls are recorded, and you will receive post-session access to the recordings—so you can revisit the information anytime without worrying about missed notes.
By clearly outlining expectations and gathering the right information upfront, we can ensure a seamless onboarding experience and maximize the impact of your package from day one.