New articles every week on operations and team building. Read the latest

Contact

Get in Touch

Have a question, a project, or just want to talk shop? Send me a note below and I'll get back to you.

I spent eight years building Smoke Cartel, from founding it to taking it public. Since then I've been helping other businesses tighten up their operations, grow, and build stronger teams. If any of this sounds like what you're working through, reach out.

What you can reach me about

  • Operations consulting. Workflows, SOPs and systems that let a growing business run without everything going through the founder.
  • E-commerce. Store setup, shipping, customer service processes, and the tech stack that ties it all together.
  • Warehouse and fulfillment. Layout, inventory, pick-and-pack, and keeping orders accurate as volume grows.
  • Team building and leadership. Hiring, onboarding, training, culture and recognition, and building departments from scratch.
  • Speaking, podcasts and writing. Panels, interviews, guest articles and bylines on operations, e-commerce and leadership.
  • The Team You Build. Questions about my book, or bringing its ideas to your team.
  • Shop orders. Questions about something you picked up from the shop.

Ready to talk now? Book a 30-minute "Just a Chat" call or a full one-hour consultation.

Otherwise, tell me a bit about your business and what you're working on, and I'll take it from there.

Prefer to just talk? Book a 30-minute chat ($95).