The Team You Build
Should You Hire Your Friends? A Common Hiring Mistake
Hiring Human Resources Staffing
The short answer: usually, no. Hiring your friends puts a brand new power dynamic on top of a relationship that was built without one, and most friendships don't survive the switch. Hiring people who could become your friends is a completely different story.
You Are a Teacher, Not a Babysitter
Customer Service Leadership Management The Team You Build Training
Managing isn't instructions going down and results coming up. It's building a team that pushes itself to get better. A debate exercise borrowed from Tibetan monks, the one-year coffee, and how I finally got a chronic over-apologizer to stop.
Hire the Scrapper, Not the Resume
Hiring Leadership Team Building The Team You Build
Nobody on the team that built Smoke Cartel had the job title they ended up needing. Including me. Here's why I stopped expecting the perfect resume, and what I hire for instead.
Why Teaching Basic Computer Science is a Crucial Business Skill
Digital Services E-Commerce Growth Programming Technology
Learning the basics of computers changed how I viewed the world, and how I ran my team. Here's why programmatic thinking ("if this, then that") is one of the most useful skills you can teach anyone in a business.
Common Mistakes In The Hiring Process
Digital Services Growth Hiring Human Resources Staffing Virtual CMO Virtual CRO
What is your HR department doing wrong?
I have spent most of my career on the hiring side of the table, but here is my most honest advice from both sides of the spectrum during the job application and hiring process.....
Ultimately, human resources is a department that leads the future growth of the company, and the effort behind it must match the uniqueness of the responsibility.