Consulting

Talk to someone who's done the work.

You don't need a consultant who has read about scaling. You need one who has lived through the outages, the hiring mistakes, and the Black Friday crunch, and came out with a playbook. That's me.

"Just a Chat"

30 min
$95

A focused gut check on one question. Perfect if you're not sure you need help yet, or you just want a second set of eyes before you make a call.

  • One problem, talked through start to finish
  • My honest take on what I'd do next
  • Video call, from wherever you are
Book a 30-minute chat

Working session

60 min · Most booked
$375

Room to get into the weeds. We dig into your operations, systems, or team, and build a plan you can start on right away.

  • A short intake form so we skip the small talk
  • A deep dive on the issue that matters most
  • Written next steps sent after the call
Book a working session

Need ongoing help or a bigger project? Let's talk about a custom engagement.

What people usually bring me

If it lives somewhere between the order coming in and the team getting paid, it's fair game.

Fulfillment and warehouse flowPicking, packing, shipping, and moving without losing a week of orders.
Customer service response timesFinding why tickets pile up and fixing the system, not the people.
Peak season prepGetting BFCM and big launches planned in the slow months.
Tool stack auditsCutting what you pay for and don't use, and filling the real gaps.
Hiring and team structureWho to hire next, how to pay fairly, and how to keep good people.
Founder to operator handoffBuilding playbooks so the business stops depending on you for everything.
Preparing for an advanced stageBlitzscaling, rapid growth, and getting ready for outside funding or support.
Purchasing prepSourcing, working with international vendors, and navigating shipping regulations.

Good questions

Who is this for?

Founders, operators, and managers at small and growing businesses, especially e-commerce. If you are making decisions about operations or people and want a seasoned gut check, you are in the right place.

What happens after I book?

You pick a time, answer a few quick questions about your business, and get a video link. For the hour session, I send written next steps after we talk.

Do you take on longer projects?

I do take on longer projects. We'll start with a consultation call, and if your needs go beyond what can be handled on a call, I'll present you with further options for working together. Tell me about your project.

What if I'm not sure which call to book?

Start with the 30-minute chat. If we need more time, we will both know by the end of it.

Not sure where to start?

Book the 30-minute chat. Worst case, you get a straight answer and a little peace of mind.

Book a call