Articles
Team building
Hiring, managing, and keeping good people, from someone who has already made most of the mistakes for you.
Showing articles tagged Management. Clear
Defend Your Team, Out Loud
Your team finds out fast whether you'll actually go to bat for them. How to build a real case for someone, the time I...
The Letter I Send Every New Team
The letter I send a new team before the first meeting, why each part is there, and the two resignation letters that never got...
What to Do When a Competitor Tries to Poach Your Employee
A competitor tried to hire away one of my best people, with an invented family of four as leverage. What I got right, what...
To Be an Effective Manager, You Have to Be an Effective Actor
Every story you tell your team becomes material. Why managing is a role you play every day, what breaks the show, and how to...
You Are a Teacher, Not a Babysitter
Managing isn't instructions going down and results coming up. It's building a team that pushes itself to get better. A debate exercise borrowed from...
Rather just talk it through?
Book a 30-minute chat and get a straight answer from someone who's been there.
Hear it from a founder first, directly to your inbox
Practical writing on operations, e-commerce, and building teams. Once a week, no spam. Subscribers also get first word on my book, The Team You Build.